PAK +92-335-1501175 US: +1 888-452-1505

GRN-0249 – Quality Systems Officer – Teaching and Learning

Global Recruitment Network USEA

Job Expired

Job Overview

Job Description


Job Title: Quality Systems Officer – Teaching and Learning
Job No:      AARCOE 26
Department / Business Unit: Educational Quality
Accountable to:     Quality Manager – Foundation  
Reporting to:   Quality Manager – Foundation
Our Vision: AARCOE is the leading provider of aviation maintenance education in the Middle East, whose graduates are highly demanded by industry
Our Mission: To provide graduates with world-class skills and a dynamic work ethic, preparing them for employment in the aviation sector.
Our Values:    Teamwork – Professionalism – Quality – Safety


Reporting to the Quality Manager Foundation (QMF), the Quality Systems Officer – Teaching and Learning (QSO– T&LO) will promote a culture of continuous improvement in teaching, learning and assessment. The QSO-T&L will conduct Observations of Teaching and Learning (OTL) and ensure standardisation to established IACT Educational Quality and OTL processes. The QSO-T&L will work across the college’s Foundation English program and will support Curriculum, Heads of Departments and other college support functions to ensure compliance with all college systems.  


  • Work with the QMF and departmental heads to promote excellence in teaching and learning and support for students throughout
  • Support a culture where all lessons are good or
  • To maintain the highest educational standards, high success rates and achievement rates by giving feedback on current
  • Promote new ways of teaching and learning, stimulate innovation and work with individuals and groups to address weaknesses in teaching, learning and support for learners identified through observations and inspection
  • Communicate clear expectations regarding good practice
  • Provide support and development for individual members of staff to improve their practice e.g. staff new to teaching and/or assessing; teachers with weak observation grades; staff on capability
  • Actively support individuals and teams by assisting them in the formulation of action plans and by giving effective constructive feedback, g. by providing coaching and/or mentoring
  • Design, publish and disseminate high quality teaching and learning resources
  • To support the self-assessment process and prepare for annual institutional
  • To support Quality Assurance systems which enable staff, teams and managers to assess their own performance and improve the experience of
  • To support staff, teams and managers in the implementation of effective corrective actions and improvement
  • To prepare reports as required for the QMF and Executive Management Team
  • To be a member of the observation team conducting observations of teaching, learning and assessments and audits of curriculum and support
  • Support the creation and maintenance of a high quality, productive and supportive educational environment for students.
  • Develop and implement strategic and operational plans for the Educational Quality department consistent with AARCOE’s vision and
  • Review quality trends based on quality data system information and participate in the generation and implementation of continual improvement
  • Comply with all relevant company
  • Identify and report any health and safety
  • Act as a focal point for external and internal customer quality requirements and
  • Ensure compliance with all applicable regulatory
  • Contribute to the creation of a professional and collegial school structure and environment that supports the school’s objectives.
  • Promote and facilitate effective working relationships and mutual trust and understanding between the school and other relevant
  • Promote excellence in teaching and learning throughout Foundation and third party training
  • Work with and support cross college teams in order to maximise success rates, attendance, retention and


  • To evaluate and assure standards of teaching, learning and support for learners
  • Conduct observations of teaching, learning and support for
  • Make and communicate grading decisions and judgements on performance in observations of teaching and
  • Formulate and communicate fair, informative and constructive feedback which will enable the person observed to further improve their skills in teaching and
  • Communicate clear expectations regarding good practice
  • Produce observation documentation that gives the person observed and line manager a clear indication of the strengths and areas requiring development.
  • Produce an initial action plan in collaboration with the person observed and line manager where
  • Support and actively encourage staff participation in peer observations to improve the quality of teaching and
  • Contribute to teacher training and induction
  • Contribute to the planning of staff development to meet identified needs
  • Ensure that the college’s Internal Verification and Assessment policies and procedures are adhered
  • Actively contribute towards the compilation of the annual Self-Assessment Report and Quality Improvement
  • Record lesson observation outcomes, identifying strengths and areas for improvement and cascading best
  • Develop and maintain an internal audit schedule focussing on improvements to Teaching, Learning and Assessment across the
  • Assist with the formulation and implementation of quality improvement
  • Support staff development activities; facilitate training events and drive up the quality of teaching, learning and
  • Contribute to performance management within teaching, learning and
  • Maintain effective communication and relationships with all regulatory, legislative and certification bodies on matters concerning
  • Support the independent function and authority of the examiner’s
  • Maintain the effectiveness and compliance of the company’s Quality Management
  • Support the continuous improvement program throughout the
  • Support customer feedback, complaints and compliments
  • Support the execution of the strategic
  • Develop, review and enhance Quality Foundation policies and
  • Participate in projects as
  • Contribute to a rewarding and productive work environment by promoting and modelling effective and supportive quality assurance and compliance
  • Assist in ensuring that the provisions of relevant legislation are met as they apply to the
  • Meet set Key Performance Indicators (KPIs) as directed by the


Qualifications Essential

  • A bachelor’s degree from a recognised university in any
  • ESL Teaching Certification TESOL / CELTA / DELTA / TEFL. (CELTA or TEFL qualification including a minimum of 120 hours of face to face study and 6 hours of observed teaching practice – Online certificates cannot be considered).
  • Formal qualification in auditing or Quality Assurance or equivalent


  • A PGCE or Master’s Degree in a related field of Education with an English teaching
  • Recognised assessor and verifier qualifications (TAQA or D32/33/34 equivalent).



  • Demonstrated experience of working in an adult education
  • Demonstrated experience in observation of teaching, learning and
  • Detailed knowledge and understanding of the principles and practices for effective teaching and assessment
  • Demonstrated experience in college self-assessment
  • Demonstrated experience in the establishment, implementation, review and continuous improvements of internal controls, policies, practices and processes.
  • Previous experience in a similar role within a Gulf
  • Experience in facilitating change in the
  • Sound experience within multi-disciplinary and multicultural groups of


  • Experience in conducting college institutional
  • Experience in leading improvement
  • Experience in an aviation maintenance training
  • Experience in process mapping, system development and drafting workplace operational

Knowledge and Skills Essential

  • Fluent reading, writing and speaking skills in the English
  • Thorough knowledge, or the ability to rapidly acquire knowledge, of Competent Authority standards, regulation and policies relating to education providers in the
  • Strong computer literacy skills with proficiency in Microsoft Office suite of applications and the ability to become an effective user of new computer systems.
  • Maintain a personal and professional “continuous improvement”
  • Detailed knowledge and understanding of effective subject and/or other school leadership
  • Sound knowledge of contemporary QA practices and
  • Demonstrated ability to prepare and write
  • Ability to interpret and apply legislation, regulations, policies and
  • Superior interpersonal, written and oral communication skills with high attention to detail and
  • Demonstrated ability to resolve issues through negotiation and consultation with other team
  • Well-developed problem-solving and negotiating
  • Demonstrated ability to deal with sensitive issues and maintain
  • Strong organisational skills including the ability to prioritise work, to deal with competing demands, manage time effectively and meet
  • Preparedness to undertake training as required. Desirable
  • Intermediate reading, writing and speaking skills in
  • Knowledge of compliance requirements as relevant to the aviation maintenance

Personal Qualities Essential

  • Strong ability to manage multiple priorities in a deadline driven
  • Assertiveness and an ability to remain professional and measured in approach, regardless of the
  • Ability to work both independently and within a flexible team
  • Ability to foster a customer focused working environment and build rapport with staff and
  • Ability to interact with internal and external customers from diverse cultural backgrounds, displaying awareness of cross-cultural communication issues.
  • Willingness and ability to demonstrate initiative and accept


Competency Level


Example – Description of Behaviour  

(Refer to Competency Dictionary and Development Guide for all behavioural descriptors)

Customer Focus 1 Presents a positive, professional corporate image when interacting with internal and external customers.
Teamwork 1 Works effectively in a team by showing a level of commitment to the team goals, being a willing contributor to group activities and seeking to help others where necessary.
Drive for Results 1 Takes personal responsibility to complete and deliver outcomes on time, to a professional standard.
Communication 1 Demonstrates effective interpersonal skills when interacting with all    stakeholders,    developing     a     positive     rapport. Ensures all verbal and written communication is presented in an informative, logical, professional and fluent manner.
Technical Skills 1 Demonstrates an in-depth technical knowledge of own area and a broader understanding of other operational functions of the business.
Holding People Accountable 1 Holds self and others accountable for timely, measurable, high- quality and cost effective results.


  1. Cover Letter
  2. CV including the names and contact details of two referees whom IATC can contact directly. At least one referee should be an individual who has served as your supervisor/line manager in a recent teaching position, ideally during the past 2 years, and who can comment on your teaching and personal character
  3. Copies of all relevant degrees and certificates listed in the CV
  4. Nationalities considerable: American, British, Australian, New Zealand, Canada and from developed countries (Europe and West).
  5. For citizens of countries other than those listed in the Qualifications section above, a current valid (within the last 2 years) IELTS certificate showing minimum 8.0 on all four skills. Note for all candidates: regardless of nationality, the interviewers reserve the right to ask any candidate to sit an IELTS examination before proceeding to a job offer

Note:  Interested applicants are requested to review job description, guidelines and the general benefit package and then send your Cover Letter, CV and the Supporting documents as outline above.  As soon as you send your package, we will coordinate with employer and will let you know the suitable time for calling.

CV/Supporting documents to be sent at:

If in case you like to call or discuss, use Mob/WhatsApp/Imo/Google Duo/Face Time:

+92 335 150 1175


Job Offer/Approval and Processing for Mobilization:

  1. When you provided your cover letter, cv and the requested supporting documents, we will provide to the employer for their review/consideration.
  2. When you are determined suitable, they will call and conduct your telephonic interview, we will coordinate with you in advance and will provide you all the details.
  3. Once you are approved for hiring, they will extend you the formal job offer, once you agree and signs the job offer, we will guide you all the process and procedure, doing medical, documents attestation for the Saudi Embassy, visa endorsement, send you confirmed eticket and arranging your airport pick up and the housing in Riyadh.
  4. If in case you have any question, please feel free send us an email or let us discuss over phone using WhatsApp or any other application.

Salary and General Benefit Package

Description Benefit
Base salary (will be decided after conducting telephonic interview)
Housing Allowance 25% of base pay per month
Transport allowance 10% of base pay
Working hours per day 8 hours
Working days 5 days a week
Annual leave 30 days
Annual round trip ticket Allowance or ticket company provided
Medical Company provided
Contract Status Single/if someone married and wish to bring his wife, then after six month make a request to the HR.


Contract period One year or two or renewable after one year
Others As per Saudi Labor Laws



More Information

  • This job has expired!
Share this job

Global Recruitment Network USEA

“Employees are business partners who work for the success of the business – we provide business partners, not employees”.

Office hours

Monday – Saturday | 11:00 AM – 7:00 PM

Contact Info

Al Rehman Rd, Ghauri Town Phase I
Islamabad, Capital Territory
Phone: +92 335 1501175

Office Location

Translate »